westpoint construction

Defect Minimisation Process

Design Development (Design & Build or Partnering)
  • Review general design detailing to eliminate complex construction details in order to increase on site efficiency and minimise post completion defects

  • Consider internal & external material choices

  • Offer alternative commercially viable material choices (alternative products will be “tried and tested” and supplied in accordance with relevant performance specification and British Standard)
Site Procedure
  • Installations completed in accordance with the relevant trade bodies recommendations

  • Test and check all installations in accordance with pre-determined check lists (undertaken and 1st and 2nd fix stages signed and recorded by individual sub-contractors)
Completion Process
  • Individual trade certification and sign off works again using pre-determined lists

  • Westpoint Construction Site Manager signs off all sub-contractor works in pre-agreed format

  • Westpoint Construction Customer Care signs off all works in pre-agreed format

Handover
  • Issue instruction / operation manuals / N.H.B.C. documentation to Client

  • Review pre-agreed checklist with Client to confirm that property completed to required standards

  • Any defects recorded on S1 form and entered into Oxygen bespoke software system (Oxygen will effectively manage the defect
    management process)
  • Remedials undertaken at a date agreed with the Client

Post Handover
  • After 28 days contact Client to enquire if any defects have arisen

  • Any defects recorded on S2 form and entered into Oxygen bespoke software system

  • Remedials undertaken at a date agreed with the Client

  • After 1 year contact Client to enquire if any defects have arisen

  • Any defects recorded on S3 form and entered into Oxygen bespoke software system

  • Remedials undertaken at a date agreed with the Client